Information
FAQ's
Q: How do I order a Free Fabric swatch without giving my credit card info?
A: Click on the picture of the fabric you are interested in you'll see a click here to order a free sample link fill out the info, press send.
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: Do you sell to the public.
A: Yes, we sell wholesale to all.
Q: is there a minimum order
No you are more than welcome to order whatever you need, please remember the shipping companies i.e. UPS and FedEx do not ship based on the amount of your order they ship by weight and the size of the package.
Q: Do you have a store
A: We do not have a retail store, We are wholesale company and ship out of a 10,000 SQ ft. warehouse located in Horn Lake Mississippi our customers are more than welcome to pick up their orders at our Mississippi location. The process .Place your order online, at checkout when it is time to select your shipping method select customer pickup. We will fill the order and contact you when it's ready to be picked up. This process usually takes place the same day if there is a delay you will be contacted by our customer service Associates.
Q: Is there a sales tax
A: only if you live or pick up in the state of Mississippi all other states are sales tax free
Q: Do you ship outside the USA
A: Orders shipping Outside the USA or Canada must be paid though paypal.
1. Email your order to [email protected]
2. When we receive your order, we will email you a paypal invoice
3. When the invoice is paid, we will ship your product via United States Postal Service.
4. DO NOT FORGET TO INCLUDE YOUR EMAIL ADDRESS
Q: How many yards as a standard sofa require
A: A standard sofa 79 to 90 inches long requires 18 yards of fabric; the yardage will vary depending on the repeat of the fabric design. 18 yards is the best estimate on most upholstery fabrics. This is also based on 54 inch wide upholstery fabric all upholstery fabrics are 54 to 60 inches wide if not there unlikely to be upholstery fabric.
Q: How many yards as a love seat take
A: A standard love seat requires 14 yards of fabric, the yardage will vary depending on the repeat of the fabric design. 14 yards is the best estimate on most upholstery fabrics. This is also based on 54 inch wide upholstery fabric all upholstery fabrics are 54 to 60 inches wide if not there unlikely to be upholstery fabric.
Q: How many yards does a living room chair (club chair) take
A: A standard club chair requires 8 yards of fabric, the yardage will vary depending on the repeat of the fabric design. 8 yards is the best estimate on most upholstery fabrics. This is also based on 54 inch wide upholstery fabric all upholstery fabrics are 54 to 60 inches wide if not there unlikely to be upholstery fabric.
Q: Is there a re-stocking fee?
A: DIY Upholstery Supply does not have a restocking fee on approved returns. To obtain him an approved return code you please contact DIY Upholstery Supply via the return information page located at the top right-hand corner of the home page. There is however a 30% restocking fee on unapproved, refused orders and tools. No returns after 30 day after date of purchase
Q: What is your return policy
A: See above
Privacy Policy
DIY Upholstery Supply is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to [email protected] with "unsubscribe" as the subject line. DIY Upholstery Supply does not sell, trade or rent your personal information to others.